Due to potential contamination issues, ALL MAKEUP sales are FINAL.
If you are not 100% satisfied with your purchase, merchandise in its original condition and original packaging may be returned for a refund within 30 days of purchase. Your return must be accompanied by a receipt. All returns are subject to a 35% restocking and processing fee. Please allow three (3) weeks for your return to be processed.
Shipping costs are non-refundable and shipping fees for returns are the customer’s responsibility. If the return was a result of our error, shipping costs will be reimbursed.
Items shipped to Associated Theatrical Contractors after the return window, damaged items, or without a packing slip or receipt may not receive a refund and will be returned to you.
In the event of a stolen or lost package, a refund or replacement will not be made without a police report case number. Communications with ATC must occur within seven (7) days of when the package should have arrived.